Award Winning Speech and Interview with Petromin Executives: AI Enhancing Customer Loyalty & Sustainability Across Business Verticals
Oct 2024



This interview session features with Shoaib Jawaid, Group Chief Strategy Officer. It highlights our laser-sharp focus on three main aspects: Innovation, Sustainability, and Omnipreneurship. Shoaib Jawaid explains the importance of Omnipreneurship, which is the core operating philosophy of Al-Dabbagh Group (ADG) and its subsidiaries, including Petromin. Omnipreneurship combines entrepreneurship with the principles of Giving, Earning, and Sustaining, aligning with the group’s AAA vision to achieve sustainability by 2030.

The integration of generative AI across 800 locations aims to enhance customer loyalty and drive sustainability through eco-wash services and electric vehicle infrastructure. Gen AI has already been rolled out across most of our business verticals. WhatsApp chatbots, which have been launched, are integrated with advanced GenAI capabilities. Shoaib Jawaid initiated and planned this transformation, positioning Petromin as a tech-driven, innovative company. This initiative will be instrumental in helping us achieve Al-Dabbagh Group’s Vision 2030 goal of becoming one of the top 100 most innovative and sustainable companies worldwide.

Petromin is also expanding its efforts in the sustainability journey, continually broadening initiatives to drive environmental and social responsibility across its verticals.

Significant progress has been made in embedding sustainable practices across the organization, reflecting our commitment to responsible business growth and strong alignment with visionary sustainability principles set forth by Al-Dabbagh Group. This reinforces our dedication to creating long-term value and advancing towards our ambitious vision of reaching an “AAA” rating by 2030.